Administration
Roles & Permissions
Assign roles to control who can onboard, edit, archive/restore, and delete clients. A user is granted a capability if any of their roles allows it.
Read-only view
Only an MSP Owner or Super Admin can change role assignments. You can review who has access below.
Capability matrix
| Role | Onboard | Edit | Archive | Delete | Manage roles |
|---|---|---|---|---|---|
| Super Admin | ✓ | ✓ | ✓ | ✓ | ✓ |
| MSP Owner | ✓ | ✓ | ✓ | ✓ | ✓ |
| MSP Admin | ✓ | ✓ | ✓ | — | — |
| vCISO | — | ✓ | ✓ | — | — |
| Security Engineer | — | ✓ | — | — | — |
| Compliance Manager | — | ✓ | — | — | — |
| Help Desk | — | — | — | — | — |
| Client Executive | — | — | — | — | — |
| Client IT Manager | — | — | — | — | — |
| Auditor | — | — | — | — | — |
Organization members
Role-based access enforced by row-level security.
No members found.